If you are seeing the message saying that your community is not yet open when you are trying to access your community at Packback, there might be a couple of things happening:
- If you are checking in early, your class setup might not be completed yet and you should get back on the first day of your class
- We might have created two communities for that class and one of them was closed as a duplicate. You can check a list of your communities on the “Join a Community” page to see if you’ve been also invited to a community that is open: https://questions.packback.co/my-communities/join
If none of the above helps, send us an email at firstname.lastname@example.org and we will figure out why your community is not yet open!