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Payment & Refunds

  • How do I purchase access to Packback?
  • Why am I being asked to pay again?
  • What should I do if I'm having a payment issue?
  • I dropped the class, can I get a refund?
  • What are Curiosity Credits?
  • How can I get a copy of my receipt?
  • What is the Deferred Payment program and how can I apply?
  • Can I purchase access to multiple communities all at once?
  • Can I split up my payment on multiple cards?
  • Why is Packback's cost different at my campus bookstore?
  • I bought a code from my campus bookstore, what should I do?
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Packback enables Inquiry-Driven Online Discussion at scale via our DigitalTA (AI) that coaches students to ask their own open-ended questions, auto-moderates the discussion, and helps instructors amplify the impact of their feedback.
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