Packback will be removing support for IE 11 by August 2020

In 2015 Microsoft released Edge to supersede Internet Explorer (IE). Since then IE has not received major updates or added support for many modern web standards.  Microsoft recently discouraged the use of IE as your default browser, and Windows 8 (the last version of Windows to ship with IE as its default ) exited mainstream support in Jan 2018.

To allow us to continue to take advantage of modern web standards to deliver improved functionality and the best possible user experience across all of our products, Packback will also be removing active maintenance of our platform for IE 11 and earlier versions of IE 11 over the coming year. 

What does it mean to no longer support IE 11?

This means that Packback's engineering team will no longer actively manually test our platform on IE11.

From Now Until August 2020:

  • Packback will fix critical or blocking issues found in IE11 and reported to us by a user of our platform. 
  • Continue to test IE11 using existing automated tests, but will not write new automated tests to catch issues in IE11.

After August 2020:

  • Packback Questions will continue to be accessible when using IE11, but Packback will be able to make no guarantee about the quality of the user experience on an unsupported browser version.
  • No active development for IE11 will occur, meaning that if issues are found in IE11, we will encourage our users to upgrade to a more recent and supported version of the browser.

What this means for you:

In preparation for August 2020, we recommend switching to one of our supported browsers, such as Chrome, Safari, Mozilla FF, or Edge.

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