Logo
Submit a request
  1. Packback
  2. Student Support

Student Support

Get help related to Packback Questions including how to join your community, how to post, refunds, and technical issues

Account and Community Registration

  • How do I connect my Packback grade to my course's gradebook in Blackboard, Canvas, D2L-Brightspace, Moodle, etc.? (LTI 1.3 Integrations)
  • How do I connect my Packback grade to my course's gradebook in Blackboard, Canvas, D2L-Brightspace, Moodle, etc.? (LTI 1.1 Integrations ONLY)
  • Why am I still being reminded to complete registration?
  • How do I purchase access to Packback?
  • How do I create a Packback account?
  • How do I join my community?
  • See all 30 articles

Discussion Assignments for Students

  • How to Interpret Your Packback Discussions Grade
  • How do I edit and republish a moderated post?
  • Continuous Discussion for Students
  • How do I improve my Curiosity Score?
  • Why is my post missing from my community?
  • How are assignments graded?
  • See all 26 articles

Writing Assignments - Deep Dives for Students

  • Writing Your Deep Dives Assignment
  • Completing a Benchmark Assignment Deep Dive

Writing Assignments - Originality Review for Students

  • Submitting an Originality Review Assignment

Originality Fingerprint for Students

  • Understanding your Originality Fingerprint
  • How do I use the Uniqueness indicator?
  • How do I use the AI Risk indicator?

Polls

  • What is Packback Instruct?
  • How to Respond to Discussion Polls
Logo
Packback enables Inquiry-Driven Online Discussion at scale via our DigitalTA (AI) that coaches students to ask their own open-ended questions, auto-moderates the discussion, and helps instructors amplify the impact of their feedback.
Packback Support Center
  • Submit a request
  • Status Page
  • Support Team Login
  • General Support
  • Student Support
  • Educator Support
Powered by Zendesk