Who to Contact to Get Support as a TA

Being a TA on Packback is an important role to creating a successful discussion experience for students.

If you have any questions, run into issues, or would simply like some advice, reach out to the people below for assistance.

  • For clarification on TA tasks and role expectations , contact your Instructor.
  • For help with strategy and best practices, contact the relevant Experience Manager for the course where you are a TA! If you are unsure of who that is or how to contact them, feel free to ask your instructor or reach out directly to help@packback.co
  • If you have technical questions or are running into issues with the Packback platform, our Support Team is here to help. Reach out to them at help@packback.co!
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Still have questions? We're here to help.

If you can’t find the answer you are looking for, please reach out to Packback’s team! Our team is eager to help, speedy to reply, and available 7-days a week. Let us know how we can support you!

Submit a request Or email help@packback.co