1. Packback
  2. Educator Support
  3. Learning Management System (LMS) FAQ

Encountering a Gradebook Sync Error Message

Receiving a Gradebook Sync Error Message

Possible Cause: This could indicate an API error or a temporary issue on Packback's end.

Solutions:

  1. Make note of the specific error message you are seeing.
  2. Check the Packback status page for any known issues or announcements.
  3. If the error persists, contact Packback Support at help@packback.co and provide them with the error message details.

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