1. Packback
  2. Student Support
  3. Registering For Your Community

How do I join my community?

We make joining your community an easy, fast, and safe process! You can do so one of two ways depending on your professor's preferred method: registration/invite email or Community Lookup Key. 

Below are step-by-step instructions that lay out how you can join your community and begin posting!

Step-by-Step Instructions to register via email invite:

You'll first want to check your email inbox or spam folder for one from holla@packback.co with the subject line that reads "Finish registration..." Once you've found it, follow the instructions below to join your community.

  1.  Open up the email you received.
  2.  Click the orange "Set an Account Password" button in order to complete your profile!
  3.  Set the password on your account to one that will be easy to remember.
  4.  Go to Packback and login to your account
  5.  Go to the My Communities page where you will see your community appear.
  6.  Click Join Community and complete checkout.
  7.  Go back to your profile where you'll now have access to your community!

If you didn't receive the registration email

Please contact our Support Team through this Request Form with the name of your professor and the class you need to join and we'll help you out!

 

Step-by-Step Instructions to register via Community Lookup Key:

You can get your Community Lookup Key from your course syllabus or directly from your professor or TA. If you're unable to get your CLK through your syllabus or professor/TA, please reach out to our Support Team through this Request Form with the name of your professor and the class you need to join. 

Once you've received it, follow these instructions:

  1.  Go to the Join a Community page
  2.  In the text box, enter your Community Lookup Key and click Find Community
  3.  Your community will appear just up above! Click Join Community and complete checkout.
  4.  Go back to your profile where you'll have access to your community!

If you don't have access to your Community Lookup Key

Please contact our Support Team through this Request Form with the name of your professor and the class you need to join and we'll help you out!

 

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Still have questions? We're here to help.

If you can’t find the answer you are looking for, please reach out to Packback’s team! Our team is eager to help, speedy to reply, and available 7-days a week. Let us know how we can support you!

Submit a request Or email help@packback.co