Account and Community Registration
- How do I connect my Packback grade to my course's gradebook in Blackboard, Canvas, D2L-Brightspace, Moodle, etc.? (LTI 1.1 Integrations ONLY)
- Why am I still being reminded to complete registration?
- How do I purchase access to Packback?
- How do I create a Packback account?
- How do I join my community?
- Why am I being asked to pay again?
- How can I unsubscribe from emails?
- Where can I find my Join Code?
- Why can't I see my community?
- What should I do if I'm having a payment issue?
- How can I set notification preferences?
- How do I reset my password?
- Why can't I login to my account?
- Why am I not receiving your emails?
- I dropped the class, can I get a refund?
- My email is already in use. What should I do?
- I accidentally joined the wrong community, how can I change it?
- Why is my access code invalid?
- I'm being told my email or password are incorrect. What can I do?
- How can I remove my payment information?
- How do I change my section in my community?
- Why can't I find my school/university to complete my profile?
- Can I merge my accounts?
- What is the Deferred Payment program and how can I apply?
- Can I purchase access to multiple communities all at once?
- How can I delete my account?
- Can I split up my payment on multiple cards?
- How can I create an account through my LMS?
- I bought a code from my campus bookstore, what should I do?