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Packback
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Student Support
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Account and Community Registration
Account and Community Registration
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How do I connect my Packback grade to my course's gradebook in Blackboard, Canvas, D2L-Brightspace, Moodle, etc.? (LTI 1.3 Integrations)
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How do I connect my Packback grade to my course's gradebook in Blackboard, Canvas, D2L-Brightspace, Moodle, etc.? (LTI 1.1 Integrations ONLY)
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Why am I still being reminded to complete registration?
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How do I purchase access to Packback?
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How do I create a Packback account?
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How do I join my community?
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Why am I being asked to pay again?
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How can I unsubscribe from emails?
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Where can I find my Join Code?
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Why can't I see my community?
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What should I do if I'm having a payment issue?
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How can I set notification preferences?
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How do I reset my password?
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Why can't I login to my account?
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Why am I not receiving your emails?
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I dropped the class, can I get a refund?
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My email is already in use. What should I do?
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I accidentally joined the wrong community, how can I change it?
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Why is my access code invalid?
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I'm being told my email or password are incorrect. What can I do?
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How can I remove my payment information?
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How do I change my section in my community?
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Why can't I find my school/university to complete my profile?
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Can I merge my accounts?
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What is the Deferred Payment program and how can I apply?
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Can I purchase access to multiple communities all at once?
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How can I delete my account?
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Can I split up my payment on multiple cards?
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How can I create an account through my LMS?
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I bought a code from my campus bookstore, what should I do?